• What Employers Want In Entry-Level Employees

    Posted by Doug Walker on 3/6/2017


    From Boston Advanced Technological Education Connection (BATEC), surveyof employers (2007):

    • Communication skills (oral and written)
    • Ability to work productively in teams and groups (teamworkskills)
    • Customer and business focus (understanding the big picture)
    • Ability to listen for meaning and comprehension
    • Ability to prioritize work and self-evaluate (self-reflection andtime management)
    • Development of original solutions to novel problems (problemsolving)
    • Ability to lead and act responsibility (leadership and ethics)


    Lindqvist and Westman (2011) survey of labor market outcomes for men in Sweden for noncognitive skills:

    • Willingness to assume responsibility
    • Independence
    •  Outgoing character
    •  Persistence
    •  Emotional stability
    •  Initiative
    •  Social skills


    Interpersonal Capacities in 21st Century Skills Framework, 2010:

    Work Creatively with Others

    • Develop, implement, and communicate new ideas to others effectively
    • Be open and responsive to new and diverse perspectives; incorporate group input and feedback into the work
    • Demonstrate originality and inventiveness in work and understand the realworld limits to adopting new ideas
    • View failure as an opportunity to learn; understand that creativity and innovation is a long-term, cyclical process of small successes and frequent mistakes

    Communicate Clearly

    • Articulate thoughts and ideas effectively using oral, written, and nonverbal communication skills in a variety of forms and contexts
    • Listen effectively to decipher meaning, including knowledge, values, attitudes, and intentions
    • Use communication for a range of purposes (e.g., to inform, instruct, motivate, and persuade)
    • Utilize multiple media and technologies, and know how to judge their effectiveness a priori as well as to assess their impact
    • Communicate effectively in diverse environments (including multilingual)

    Collaborate with Others

    • Demonstrate ability to work effectively and respectfully with diverse teams
    • Exercise flexibility and willingness to be helpful in making necessary compromises to accomplish a common goal
    • Assume shared responsibility for collaborative work, and value the individual contributions made by each team member


    METHODS OF ASSESSING INTERPERSONAL SKILLS,  National Academy of Sciences Report, 2011

    • Translating client needs into technical specifications
    • Researching technical information to meet client needs
    • Justifying or defending technical approach to client

    • Reaching consensus on work team
    • Polling work team to determine ideas

    • Using tools, languages, and principles of domain
    • Generating a product that meets specific technical criteria
    • Interpreting problems using principles of domain



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  • Entry-Level Employability Rubric Resources

    Posted by Doug Walker on 3/6/2017

    Highest Ranked Soft Skills For Entry Level Employees - Ranked by Employers in the Seattle Jobs Initiatives Report


    1. Communication:


    • Oral Communication
    • Ability to listen (not talk too much)
    • Appropriate use of grammar (no slang)
    • Use of professional dialogue
    • Customer service skills
    • Listening skills
    • Talking in a linear fashion (getting to the point)
    • Talking without use of fillers, such as “ah”, between sentences.
    • Ability to type without errors in spelling, punctuation, and sentence structure
    • Ability to provide concise responses
    • Ability to speak with confidence
    • Non-verbal communication - eye contact, smiling, positive body language
    • Politeness


    1. Self-Direction


    • Ability to articulate what types of training you need
    • Good judgement and common sense
    • Keeping the big picture in mind when making decisions (not being too rigid or too loose with the rules)


    1. Problem Solving


    • Ability to fix problems rather than “band-aiding” them
    • Ability to be proactive and find alternatives to problems
    • Accepts and adapts to change
    • Manages stress professionally
    • Takes effective and appropriate action


    1. Professionalism


    • Showing up and looking the part, dressed for success
    • Being prepared
    • Complying with dress code
    • Ability to write professional emails
    • Staying within ethical boundaries
    • Accountable for actions


    1. Reliability


    • Dependable - follows through with work on time
    • Attendance - regular and on time
    • Communicated regarding expectations, deadlines and setbacks


    1. Teamwork/Interpersonal


    • Respects the cultural values of others
    • Gets along with others
    • Performs well on a team
    • Positively resolves conflict in a timely manner
    • Acknowledges others in a positive and appropriate manner








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